Welcome Red Star Mountain!

Customer Service

Service and commitment

  • We are the manufacturer, all products are brand new.
  • Provide technical support services, free replacement parts.
  • Unconditional full refund within 30 days.
  • Note that buyer is responsible for the return shipping costs. Everything including original packaging must be returned.
  • RSM lifetime service,We can repare or send new replacement.

RSM Scope Storage Recommendations

  • RSM scope is NOT modern standard plastic scope,It is all steel.Please apply oil to prevent rust on the metal surface.
  • Please keep RSM scope in dry environment

Shipping & Delivery

  • All scopes will be shipped by EMS/FedEx/DHL/TNT,about 4-7 days worldwide.
  • Lens cap and other small light item,Will be shipped by Air Mail with tracking number. to US/AU/FR/UK/RU/CA about 7-15 days. Other about 15-25 days.
Customs duty
  • Item will be shipped from factory in China
  • Maybe have customs duty ,Different countries are not the same.
  • Buyer is responsible for payment of customs duty,please understand.